I’ve been thinking lately about the effects of transparency and information on decision making. After observing situations like:

  • Teams flooded with report requests
  • Costly measurements requests, but without explanation of why they are requested
  • Holding back decisions in wait for complete information (even though just enough information seems to be present)

I’ve have wondered if more information can actually delay your decision making and what is really required to make correct decisions.

In short: More options can actually impair your decision making (more likely for inexperienced people). Experienced people are more likely to make the right decisions even in situations with incomplete information.